Moving to SpaSphere

Bring your clients with you

Your client list is yours. Tell us where it lives today and we’ll show you exactly how to get a copy — what the file includes, what it doesn’t, and how to bring it across.

Where are your clients today?

Somewhere else entirely?

Already have your clients in Excel, Numbers, Google Sheets, your phone contacts — or a notebook? That works too. You only need a name and a way to reach each person.

Import from a spreadsheet

A few things that are true everywhere

Saved payment cards never transfer
Not between any two platforms. Card details sit with payment processors under PCI rules, not in your client list. Clients add a card again on their first visit.
Notes and photos are the hard part
Most platforms export contact details cleanly and treat notes, forms and treatment photos differently — sometimes one client at a time. Each guide says what to expect.
Export before you cancel
Several platforms cut off access to your data when the account closes. Get your file out while you’re still a paying customer, even if you’re not ready to move yet.
You usually don’t need to rename columns
SpaSphere recognises the usual variations and shows you how each column was matched before anything is saved.