Support
Get help with your SpaSphere experience - whether you're a spa owner using our platform or a client receiving appointment notifications.
Appointment Notifications (SMS)
You may be receiving text message notifications from a spa or salon that uses SpaSphere to manage their appointments. These messages include appointment reminders, confirmations, and updates.
How do I stop receiving messages?
Reply STOP to any text message to immediately unsubscribe from future notifications. You will receive a confirmation that you have been opted out.
How do I get help with a message I received?
Reply HELP to any text message for assistance. You can also contact your service provider (the spa or salon) directly - they are the best resource for questions about your appointments.
Who is sending these messages?
SpaSphere sends appointment notifications on behalf of spa and salon businesses that use our platform. Your service provider has added your phone number to receive appointment-related updates. SpaSphere does not send marketing messages to clients.
Standard messaging rates
Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your appointment activity.
For Spa Owners
If you're a SpaSphere business user and need help with the platform, here's how to reach us.
Live Chat
Click the chat icon in the bottom-right corner of any page.
Your Privacy
SpaSphere takes your privacy seriously. We only use your phone number to deliver appointment notifications on behalf of your service provider. We do not sell or share your personal information. For more details, see our Privacy Policy.