Targeting
The Right Message to the Right Clients
Ready-made client segments that update themselves as clients book and visit
Sending the same email to every client is like recommending the same serum for every skin type. Your regulars don't need the same message as someone who hasn't visited in two months. SpaSphere sorts your clients into ready-made segments as they book, visit and buy: new clients, VIP spenders, clients who haven't been in for 30 or 60 days, upcoming birthdays, package clients, active members, and one for each of your service categories. Open any segment to see who's in it, and download it as a CSV for your campaign.
Why You'll Love It
Lists That Keep Themselves Current
Segments update as clients book, complete appointments and buy packages. The list you open today reflects today, not the day you built it.
Built From What Clients Actually Do
Segments come from real activity in your book: first visits, how often she comes in, when she was last in, what she's spent, and which services she books.
Reward Your Best Clients Differently
The VIP segment gathers clients who have spent more than $500 with you in the last year, and a frequent-visitor segment gathers those with five or more visits in six months. Thank them differently.
Re-Engage Before They're Gone for Good
Inactive segments list clients with no completed visit in 30 or 60 days. Reach them while they still remember you, not six months too late.
Birthdays, Packages and Memberships
Ready-made segments include birthday month, VIP spenders, new clients, inactive 30 or 60 days, package clients and active members, plus one per service category. Relevant beats random.
How It Works
Open Your Segments
Pick from ready-made segments that stay up to date as clients book and visit. Switch off any you don't need.
See Who Matches
SpaSphere shows how many clients are in each segment. Open one to see exactly who they are.
Take the List to Your Campaign
Download the segment as a CSV, then send the campaign from your email tool.
Let Automations Handle the Rest
For the moments that repeat, like birthdays, rebooking and reactivation, SpaSphere's marketing automations send the email for you.
Ready to stop sending one-size-fits-all campaigns?
Client segments are included in your subscription. Just $1 for your first 30 days.
✓ Cancel anytime · ✓ We move your data in 48 hours · ✓ No commitment