Reputation

Get More 5-Star Reviews Without Asking Awkwardly

Automated review requests that send happy clients to Google and unhappy ones to you

Your best clients love you but never think to leave a review. Meanwhile, the one person who had a bad day writes a paragraph on Google. SpaSphere flips that dynamic. After every appointment, clients get a simple 'How was your visit?' prompt. Rate you 4 or 5 stars? They're guided straight to Google to share their experience publicly. Rate you lower? Their feedback comes directly to you - privately - so you can make it right before it becomes a public problem. No awkward 'Can you leave me a review?' conversations. No reputation anxiety. Just a steady stream of genuine 5-star reviews building your business.

SpaSphere review management showing automated review request flow and analytics dashboard

Why You'll Love It

Happy Clients Go to Google Automatically

Clients who rate you 4-5 stars are guided directly to your Google Business listing. They're already feeling great about the visit - the review practically writes itself.

Unhappy Feedback Stays Private

A client who rates 3 stars or below sees a contact option instead of Google. You hear about it first, fix the issue, and keep it off your public profile.

Sent at the Right Moment, Every Time

Review requests go out automatically after appointments - when the client is still glowing from their treatment. No manual follow-ups, no forgetting.

Frequency Capping Prevents Fatigue

A client who visits weekly doesn't get asked every time. Set a minimum gap between requests (default 60 days) so regulars never feel nagged.

Analytics Dashboard Shows What's Working

See your review request stats, response rates, average ratings, and trends over time. Know exactly how your reputation is growing.

More Reviews Mean More Bookings

Local search rankings weight review count and recency. A steady flow of new Google reviews pushes you above competitors who ask once a year.

How It Works

1

Enable Review Requests

Turn on automated reviews in your settings. Set your Google review URL, the delay after appointments, and the minimum rating threshold for Google routing.

2

Client Gets a Follow-Up

After their appointment, the client receives a branded email asking 'How was your visit?' with a simple star rating.

3

Smart Routing Takes Over

Rated 4-5 stars? They see a prompt to share on Google with a direct link. Rated lower? They see an option to send you private feedback so you can address it.

4

Your Reputation Grows on Autopilot

Google reviews accumulate steadily. Negative experiences get resolved privately. Your analytics dashboard tracks it all.

Ready to build a 5-star reputation automatically?

Automated review requests included in every plan. Just $1 for your first 30 days.

✓ Cancel anytime · ✓ White-glove setup included · ✓ No commitment