Business Texting
Text Clients From Your Own Business Number
Every client text in one calm, shared inbox, on your computer and on your phone
Thirty days for $1, then SpaSphere Pro is $139 a month with four team members included.
Clients would rather text than call. Give your spa its own number, answer questions and send a booking link in a few taps, and keep every conversation with your business instead of on a personal phone.
Texting That Works the Way Your Spa Does
Your Own Business Number
Clients text one number that belongs to your spa. Your personal cell stays personal, and the conversation stays with your business when someone on your team moves on.
One Shared Inbox for Your Team
Owners and managers see every conversation, and providers see the ones with their own clients, on the web and in the SpaSphere mobile app. Unread ones are marked, and the ones that need you most come first.
New Numbers Are Never Lost
When someone who is not a client yet texts you, their message shows at the top of the inbox. Add them as a client or match them to one you have, then reply.
The Whole History, Every Time
Start a new message to a client you have texted before and their earlier conversation opens first, so you see what was said before you write.
Faster Replies
Templates fill in the client name, your business name and your booking or review link. Add a link to a service, product, package, gift card or coupon without leaving the conversation.
Opt-Outs Handled for You
A client who texts STOP is opted out right away and cannot be texted until they text START. Every text you send shows whether it was delivered.
How It Works
Open Messages
Click Messages in your sidebar. The first time, you see the sign-up screen with the plans and what the activation covers.
Register Your Business
Fill in your business details and pay the one-time $40 activation. We file your carrier registration right away.
Get Your Number
Carriers usually approve you in 1 to 3 business days. Then we assign your number and your monthly plan starts.
Text Your Clients
Reply to clients, start new conversations, and pick up any thread from your phone between appointments.
See a reply, start to finish
Open Messages, open the conversation, type your reply and watch it arrive.
What it costs
Paid add-on: a one-time $40 activation to register a business number. That is the only charge when you sign up.
Due at sign-up: $40, one time
Registers your business with the phone carriers. We file it right away. It is not refundable, because carriers charge their fees as soon as we file.
Plus a monthly plan, billed only once your number is ready
You pick your plan when you sign up, but nothing is billed monthly until the carriers approve your registration and your number is ready to text.
Light
$14.99 / month
150 texts a month
Extra texts 5 cents each
Everyday
$29.99 / month
400 texts a month
Extra texts 4 cents each
Busy
$49.99 / month
900 texts a month
Extra texts 3 cents each
What comes with it
- Your own business number that clients can text
- One shared inbox for your team, on web and mobile
- Unread counts on Messages so nothing slips by
- Texts from new numbers, ready to add as a client
- Delivery status on every text you send
- Templates that fill in the client name and your booking link
- Links to your services, products, packages, gift cards and coupons
- STOP and START handled for you
- Each client text history on their profile
- A heads-up at 90% and 100% of your monthly texts
Questions about Business Texting
Business Texting is a paid add-on. At sign-up you pay only the one-time $40 activation to register your business number with the phone carriers. You also pick a monthly plan then: Light, 150 texts for $14.99 a month; Everyday, 400 texts for $29.99 a month; or Busy, 900 texts for $49.99 a month. The monthly plan is not billed at sign-up. It starts only after the carriers approve your registration and your number is ready.
No. We file your carrier registration as soon as you pay, and the carriers charge their fees when we file, whether or not they approve your business. That is why the sign-up screen asks you to check your business details carefully before you pay.
Usually 1 to 3 business days, and it can take up to 5. The setup screen updates on its own, so you can close it and come back. Your inbox opens once your number is approved.
US phone carriers ask every business that texts its customers to register first. Texts from businesses that have not registered get filtered as spam. Your legal business name has to match IRS records for your EIN exactly, including words like LLC or Inc.
Yes. Owners and managers see every conversation, and providers see the conversations with their own clients, on the web and in the SpaSphere mobile app. Only an account owner or admin can set up the business number.
Their texts show at the top of your inbox under new numbers that texted you. Add them as a new client, or match the number to a client you already have, and the conversation opens so you can reply. You can also ignore texts you do not need.
They are opted out right away, and SpaSphere will not let anyone on your team text them. If they text START later, texting turns back on.
No. Appointment reminders and confirmations are set up separately under your notification settings and are part of your plan. Business Texting is for real conversations with your clients.
Ready to text clients from your own number?
Business Texting is a paid add-on: a one-time $40 activation to register a business number, then a monthly texting plan that starts only once your number is ready.
✓ Cancel anytime · ✓ We move your data in 48 hours · ✓ No commitment