Every spa and salon runs on its people. The Team Members page in SpaSphere gives you a single place to manage everyone who provides services at your business -- from estheticians and massage therapists to nail technicians and managers. You can add members directly, control which services they offer, upload profile photos for your booking site, and toggle whether they appear on your public calendar.

Why This Matters for Your Spa

Staffing mistakes are among the most expensive problems a spa can face. An unassigned service provider means empty appointment slots that could be generating $80-150 per hour in revenue. When team member profiles are incomplete -- missing photos, bios, or service assignments -- your public booking page looks unprofessional and clients book with less confidence. The average spa loses $1,200-2,400 per month per provider in unfilled slots caused by scheduling mismatches and incomplete profiles. Keeping your team roster accurate in SpaSphere ensures that your online booking calendar always reflects reality, clients can find and book with the right provider, and your front desk team never accidentally schedules someone for a service they do not perform.

Key Capabilities

Searchable team roster with real-time filtering by name, email, or phone number
Detailed member profiles including name, email, phone, bio, and profile photo
Service assignments to control exactly which services each team member can provide
Booking availability toggle to show or hide a member from the calendar and public booking
Bio visibility control to display or hide a member's bio on your public About page
Profile photo upload with built-in 1:1 crop for consistent, professional headshots

Viewing Your Team Roster

When you navigate to Team Members from the sidebar, you see a table listing every active team member with their name, email, phone number, and status. A count badge at the top shows the total number of members on your team.

SpaSphere Team Members page showing a searchable table with columns for name, email, phone, and status — The Team Members page provides a full roster of your staff with searchable columns.

Use the Search field in the top-right to filter by name, email, or phone number. Results update as you type.

Adding a Team Member

Open the Add Team Member form

On the Team Members page, you can add a new member by opening the Add Team Member modal. The form contains three tabs: Personal Information, Services, and Working Hours.

Set booking availability

At the top of the Personal Information tab, the Available for Booking toggle controls whether this member appears on your calendar and allows clients to book with them. When toggled off, the member can still access the dashboard but will not show up in the booking flow or on the calendar. Leave this on for anyone who serves clients directly.

Enter personal information

Fill in the required fields:

Full Name -- The member's display name
Email -- A valid email address (required)
Phone Number -- Contact number for the member

Optionally, add a Bio that describes the member's specialties and experience. Check the Show bio on About page checkbox to display this bio on your public website.

Personal Information tab showing fields for name, email, phone, bio, and a booking availability toggle — The Personal Information tab captures everything clients see about your team member.

Upload a profile photo

Scroll down to the Member Photo section. Click the upload area or drag and drop an image. SpaSphere includes a built-in cropper that enforces a 1:1 square ratio -- recommended at least 400x400 pixels -- so every team member photo displays consistently on your booking page and website.

Assign services

Switch to the Services tab. You will see a list of every service defined in your SpaSphere account. Check the box next to each service this team member is qualified to perform. At least one service must be selected before you can save.

Services tab showing a checklist of available services with checkboxes to assign to the team member — Assign only the services this member is trained and licensed to provide.

Configure working hours

Switch to the Working Hours tab to set the member's weekly schedule. Each day of the week has a checkbox to mark it as available. For available days, you can add one or more time slots with specific start and end times. The default schedule is Monday through Friday, 9:00 AM to 5:00 PM, with weekends off.

Click Add Time Slot to create split shifts -- for example, 9:00 AM to 12:00 PM and 2:00 PM to 6:00 PM for a member who takes a midday break.

Save the team member

Click Save Team Member at the bottom of the modal. SpaSphere creates the member record, saves their availability schedule, and uploads the profile photo if one was provided. A success notification confirms the member was added.

Complete profiles drive more bookings

Team members with a professional photo and a written bio receive significantly more online bookings than those with blank profiles. Clients browsing your booking page want to see who they are booking with. Take five minutes to upload a headshot and write two to three sentences about each provider's specialties -- this small investment directly increases booking conversion on your public site.

Editing a Team Member

To edit an existing member, click their row in the team roster table. The Edit Team Member modal opens with the same three tabs, pre-filled with the member's current information. Make your changes across any tab and click Save Team Member to update the record.

Edit Team Member modal showing pre-filled personal information fields with tabs for Services and Working Hours — Click any team member in the roster to open their profile for editing.

Common edits include updating a member's phone number, adding new services they have been trained on, adjusting working hours for seasonal schedule changes, or toggling booking availability when a member goes on leave.

Removing a Team Member

To delete a member, open their profile by clicking their row, then click the Delete Team Member button at the bottom-left of the modal. A confirmation dialog appears explaining what will happen.

Deletion is permanent and immediate

Deleting a team member immediately revokes their system access and invalidates any active sessions. Their availability records, time-off data, and role assignments are also removed. This action cannot be undone. If a team member is leaving temporarily -- for maternity leave, sabbatical, or seasonal layoff -- toggle their Available for Booking switch off instead of deleting their record. This preserves their profile, service assignments, and schedule for when they return.

How to Add, Edit, and Remove Team Members in SpaSphere