How to Set Up Stripe Payment Processing in SpaSphere
Connect your Stripe account to SpaSphere so you can accept credit card, debit card, and in-person terminal payments from your spa clients.
8 min read
Before you can collect payments from clients -- whether online, at the front desk, or through a payment link -- you need to connect a Stripe account to your SpaSphere dashboard. Stripe Connect powers all payment processing in SpaSphere, routing funds directly to your business bank account with automated daily payouts.
Why This Matters for Your Spa
Payment processing is the single most critical revenue operation in your business. Without a connected payment account, every checkout becomes a manual cash-or-check transaction that is harder to track, easier to lose, and slower to reconcile. Industry data shows that spas accepting card payments collect 15-20% more per visit because clients spend more freely when they are not limited to the cash in their wallet. A connected Stripe account also enables advanced features like saved cards on file, payment links sent by email, and POS terminal support -- each of which reduces friction at the point of sale and helps you close the revenue loop on every appointment.
Key Capabilities
- Accept credit and debit card payments directly to your bank account
- Process in-person payments with Stripe Terminal (WisePOS E) devices
- Send payment links to clients by email so they can pay remotely
- Save cards on file for faster repeat checkouts
- Track your Stripe Connect verification status in real time
- Manage your connected account, update bank details, or disconnect
Connecting Stripe Connect
Open Payments settings
Click Settings in the sidebar, then select Payments. The Payments settings page has two tabs: Stripe Connect and Terminal (POS). You will start on the Stripe Connect tab.
Click Start Setup
If your account is not yet connected, you will see a status badge showing Not Configured and a card explaining the benefits of Stripe: secure payments, payment analytics, and automated payouts. Click the Start Setup button to begin the embedded onboarding flow.
Complete the Stripe onboarding form
The Stripe Connect onboarding form loads directly inside SpaSphere -- you are never redirected to a separate website. Enter your business details, legal information, and bank account for payouts. Stripe requires this information to comply with financial regulations.
Wait for verification
After you submit the form, Stripe reviews your information. The status badge changes to Pending Verification and the page auto-refreshes every 15 seconds so you can see when verification completes. This typically takes one to two business days, though many accounts are verified within hours.
Confirm your Verified status
Once approved, the status badge turns green and shows Verified. A confirmation message confirms your Stripe account is connected and ready to process payments. You can now accept card payments through checkout, payment links, and POS terminals.
Start accepting payments immediately after verification
As soon as your status shows Verified, every checkout flow in SpaSphere -- from the appointment calendar to the standalone Payments page -- gains the ability to process card payments. Stripe deposits funds into your bank account on a rolling basis, typically within two business days. This means you go from zero card acceptance to receiving daily payouts with no additional configuration, no merchant account applications, and no hidden setup fees.
Setting Up a POS Terminal
After your Stripe Connect account is verified, you can register a Stripe Terminal reader to accept in-person card payments at your front desk.
Switch to the Terminal tab
On the Payments settings page, click the Terminal (POS) tab. If your Stripe Connect account is not yet verified, you will see a warning message directing you back to the Connect tab first.
Click Register Reader
Click Register Reader (or Register Another Reader if you already have one). A modal opens asking for the pairing code displayed on your Stripe Terminal device.
Enter the pairing code and register
Type the pairing code shown on your WisePOS E device screen and give the reader a label (for example, "Front Desk" or "Treatment Room 1"). Click Register to pair the device.
Verify the reader is online
After registration, the reader appears in the reader list with its online/offline status. A green badge indicates the reader is online and ready to accept payments. You can click the refresh button to update the status at any time.
Terminal readers work automatically in checkout
Once a reader is online, the In-Person Terminal payment option appears automatically in your checkout flow. Your staff selects the reader, taps "Send to Terminal," and the client taps, inserts, or swipes their card on the device. The entire process is handled server-side -- no browser extensions or apps needed. If a reader goes offline, the terminal option simply disappears from checkout so your staff is never confused by an unavailable option.
Managing Your Stripe Account
After setup, you can return to Settings > Payments at any time to manage your account.
- Manage Account: Click Manage Account to update your business details, bank account, or identity documents through the embedded Stripe dashboard.
- Refresh Status: Click the refresh icon next to the status badge to check for updates.
- Disconnect: If you need to unlink your Stripe account, click Disconnect and confirm. Pending payouts will still be processed. You can reconnect later.
Disconnecting pauses all card payments
Disconnecting your Stripe account immediately disables card payment processing across your entire SpaSphere account. Checkout will still work for cash, check, and other manual payment methods, but clients will not be able to pay with credit or debit cards, payment links will stop functioning, and POS terminals will go offline. Only disconnect if you are switching payment processors or closing your business. Your Stripe account remains active and can be reconnected at any time.
Understanding Status Badges
| Status | Badge Color | Meaning |
|---|---|---|
| Not Configured | Gray | Stripe Connect has not been set up yet |
| Setup Incomplete | Yellow | You started onboarding but did not finish |
| Pending Verification | Yellow | Stripe is reviewing your submitted information |
| Verified | Green | Your account is active and can process payments |
| Restricted | Red | Action required -- additional documents or information needed |
| Rejected | Red | Application was declined -- contact Stripe support |
Frequently Asked Questions
Related Documentation
Ready to try this in your spa?
$1 for 30 days. No contracts. We migrate everything for you.